From Co-worker to Client: Why Trusting Kennedy Painting with My First Home Was the Right Decision.
Having spent over a decade ensuring a smooth experience for Kennedy Painting clients, I recently found myself on the other side. As a first-time homeowner, I knew Kennedy Painting was the perfect choice to transform my new living space.
A Customer's Perspective on Interior Painting:
Working at Kennedy Painting, I knew we delivered exceptional quality and top-notch service. But there's something undeniably valuable about seeing the entire interior painting process from a client's viewpoint. Here's why it was so important:
- Building Trust from the Inside Out: Even though I know our team well, having anyone in your home for an extended period can feel nerve-wracking (especially people you work with). This experience mirrored that of many homeowners – a touch of "Undercover Boss" where you discover your customers' anxieties firsthand.
For me, it was the well-being of my two dogs. Would they be okay with unfamiliar faces for days? Thankfully, my worries quickly vanished when the painters showed up on day one. The painters were fantastic with them, treating them with kindness and even playing with them! By day two, my pups were greeting the painters with excited tail wags!
- Expert Guidance Through Color Chaos: Choosing interior paint colors – it's a doozy! I never realized what customers go through when choosing colors. Despite thinking I was decisive, staring down a color deck of color swatches was extremely overwhelming, to say the least. Picking a color you'll live with daily is a much bigger decision than I anticipated. The same goes for the paint finish – matte for walls is the way to go, by the way! Thankfully, the painters' expertise in guiding me through the process was invaluable.
- The Power of Clear Communication: Open communication is crucial in any business, but this experience highlighted its importance for both customers and professional painting contractors. I needed to know what time they would show up and wanted to make sure they locked up each day. The painters were exceptional at checking in with me regularly to make sure everything was going the way I expected, and they kept me updated on their progress. Knowing everything was on track provided incredible peace of mind.
In just 3.5 days, our amazing three-person crew completely transformed my house. They were professional, and respectful, and even addressed my dog-mom anxieties with understanding. Now, I enjoy beautifully painted rooms, feel proud of my new space, and am even prouder to be part of the Kennedy Painting family.
So, if you're searching for a trustworthy and professional interior painting company, take it from someone who's experienced both sides – Kennedy Painting is the clear choice. But remember, this experience goes beyond just my story. Sometimes, the most valuable lessons come from putting yourself in your customer's shoes.
Are you looking for trustworthy interior painters? Contact Kennedy Painting today for a free consultation and experience the difference for yourself!
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About Kennedy Painting
Our goal as a painting contractor is to provide our clients with the utmost in professional and responsible house painting. Through ongoing training, we keep our employees up to date on industry changes, new products, innovations, and our award-winning customer service standards. From our initial in-home consultation to our final project walkthrough, Kennedy Painting is a painting company that St. Louis residents can rely on. Our attention to detail and proper techniques at every stage ensure that our paint jobs will last. We stand behind all our work written warranty and can guarantee that your painting investment will beautify and protect your home for many years to come.
- BBB A+ Accredited
- 2-year written warranty
- 25 + years in business
- Locally Owned and Operated
People Hire Us Because They Know
- We offer a no-questions-asked two-year warranty on all of our painting projects.
- We are competitive with our pricing structure.
- Our paint jobs last longer because we never skimp on site protection.
- We leave the job NEAT and CLEAN.
- We have long-standing employees that are treated well.
- We give back to our community in many ways, including our annual charity project, Paint It Forward.